01Who we are

BoostWeb.co ("BoostWeb", "we", "us") is a digital agency founded by Monish Yadav and based in India. We run the website boostweb.co and build websites, apps, brands and marketing for businesses.

For personal data we collect through this website and for our own business, we are the Data Fiduciary under India's Digital Personal Data Protection Act, 2023 (the "DPDP Act"), and the controller for visitors covered by the UK or EU GDPR.

When we handle personal data inside a client's project (for example, the customer list of an online store we manage), we do so on that client's instructions. The client's own privacy policy and our contract with them apply to that data.

02What we collect

Information you give us

• Through the contact form: your name, email address, the service you are interested in, your main market and your message.
• When you email, call or message us on WhatsApp: your contact details and whatever you choose to share.
• When you become a client: business details, billing and tax details (such as a GST number), project content, and any account access you choose to give us (for example to your store, domain or ad accounts).

Information collected automatically

• Usage data through Google Analytics: pages viewed, time on page, approximate location (city or country), device type, browser and how you arrived at the site.
• Your IP address, which our server uses for one hour, in a one-way scrambled form, to stop the contact form being flooded with spam.
• Standard server logs kept by our hosting provider for security and troubleshooting.

We do not ask for payment card details on this website, and you do not need an account to use it.

03How we use it

• To reply to your enquiry and arrange your discovery call.
• To deliver, support and invoice the services you ask for.
• To understand how the website is used and make it better.
• To keep the website and our systems secure and free of spam and abuse.
• To meet our legal, tax and accounting duties.
• To send you updates or offers, only if you have agreed to receive them. You can unsubscribe at any time.

We do not sell your personal data, and we do not use it for automated decisions that have legal or similarly significant effects on you.

04Why we are allowed to use it

Under the DPDP Act we process personal data either with your consent (for example, when you send us the contact form) or for a legitimate use the Act allows, such as providing a service you have asked for or meeting a legal obligation. You can withdraw consent at any time; this does not affect anything we did before you withdrew it.

If you are in the UK or the EU, our legal bases are your consent, steps needed to enter into or perform a contract with you, our legitimate interests (running and protecting our business and website, where those interests are not overridden by yours), and compliance with the law.

05Who we share it with

We share personal data only with service providers who help us run the business, and only as much as they need:

• Hostinger, which hosts this website and its database.
• Google, for Google Analytics and for the fonts used on the site.
• Cloudflare (cdnjs), which delivers some of the code that draws the 3D solar system.
• Banks and payment providers, when you pay us.
• Platforms we use to deliver your project (for example store builders, app stores, ad platforms or design tools), only for your project and only as you instruct.

We may also disclose information when the law requires it, to protect our rights or the safety of others, or to a buyer or successor if our business is reorganised or sold. In that case this policy will continue to protect your data.

06Transfers outside India

Some of our providers store or process data on servers outside India. Where we transfer personal data abroad we do so as the DPDP Act permits, and we choose providers that protect data to a high standard. For UK and EU visitors, transfers rely on adequacy decisions or standard contractual clauses where required.

07How long we keep it

• Enquiries that do not lead to a project: up to 24 months after our last contact, then deleted.
• Client records: for the length of our work together, and afterwards for as long as Indian tax and accounting laws require.
• Analytics data: no longer than 14 months.
• Spam-protection data (the scrambled IP address): one hour.

When we no longer need personal data, we delete it or make it anonymous.

08How we protect it

The website runs over an encrypted HTTPS connection. Enquiries are stored privately in our website's admin area, which only our team can access, and project access you give us is used only for your project. No method of storage or transmission is completely secure, but we work hard to protect your data. If a breach affects your personal data, we will tell you and the authorities as the law requires.

09Your rights

Under the DPDP Act you have the right to:

• get a summary of the personal data we hold about you and how we use it;
• have it corrected, completed, updated or erased;
• withdraw your consent at any time;
• have a grievance about our handling of your data resolved; and
• nominate someone to exercise these rights for you if you die or become unable to.

If you are in the UK or the EU, you can also object to or restrict our processing, ask for your data in a portable format, and complain to your local data protection authority (in the UK, the Information Commissioner's Office).

To use any of these rights, email buildbrand@boostweb.co. We may need to confirm your identity first. We aim to respond within 30 days.

10Children

Our website and services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, contact us and we will delete them.

11Cookies and other websites

We use a small number of cookies for analytics. Our Cookie Policy explains which ones and how to turn them off.

Our Work page and other parts of the site link to websites we built or that belong to others. Their own privacy policies apply once you leave boostweb.co.

12Grievance Officer

If you have a question or complaint about how we handle personal data, contact our Grievance Officer:

Monish Yadav, Founder, BoostWeb.co
Email: found.this@boostweb.co
Phone: +91 80762 43449

We will acknowledge your complaint promptly and try to resolve it as quickly as we can. If you are not satisfied with our response, you can complain to the Data Protection Board of India.

13Changes to this policy

We may update this policy as our services or the law change. The "last updated" date at the top shows when it last changed. If a change is significant, we will make it clear on the website or tell you directly.

01About these terms

These terms apply when you use boostweb.co and when you hire BoostWeb.co ("BoostWeb", "we", "us"), a digital agency founded by Monish Yadav and based in India. By using the website or accepting a proposal from us, you agree to them.

Each project is described in a written proposal, quote or statement of work (a "proposal"). If a proposal says something different from these terms, the proposal wins for that project.

02Using the website

• Use the site lawfully, and do not try to disrupt it, break its security, or copy it in bulk with automated tools.
• The 3D experience runs in your browser and depends on your device. We cannot promise it will look or perform the same on every device.
• We may change, pause or remove any part of the website at any time.

03Our content

The website's text, design, 3D scenes, graphics, code and the BoostWeb.co name and logo belong to BoostWeb or its licensors. You may share links and quote small parts with credit, but you may not copy or reuse them for commercial purposes without our written permission.

Projects shown on our Work page are designs and builds by our studio. Client names, logos and trademarks belong to their owners.

04Quotes and proposals

Prices and timelines discussed on calls, by email or on this website are estimates. A project starts only when you accept a written proposal and pay any advance it requires.

05Your responsibilities

• Give us accurate information, content, feedback and approvals on time. If they arrive late, the timeline moves with them.
• Make sure you own, or have permission to use, everything you send us (logos, photos, text, product information and so on).
• Keep your own account passwords safe, and give us only the access we need.
• Make sure your business, products, ads and online store follow the laws that apply to you, including consumer protection, product safety, tax and advertising rules.

06Fees and payment

• Fees, payment stages and currency are set out in your proposal. Most projects need an advance payment before work begins.
• Taxes such as GST are added where they apply.
• Invoices are due within 7 days unless your proposal says otherwise. If a payment is late, we may pause work until it is paid.
• Third-party costs are paid by you, either directly or reimbursed to us. These include advertising spend, domains, hosting, store and app subscriptions, themes, plugins, stock media, app store fees and supplier or shipping costs.

07Results and third-party platforms

We put real effort and expertise into every project, but we do not guarantee specific results such as sales, revenue, rankings, followers, ad performance or app store approval. Those depend on factors outside our control, including your market, your products and the rules of each platform.

Platforms like Google, Meta, Instagram, Shopify, Apple and Android set their own rules and can change them, suspend accounts or go offline. We are not responsible for their decisions or outages, but we will help you respond.

08Zero-stock and supplier fulfilment

If we set up a store that ships orders from suppliers, the suppliers are independent businesses. You are the seller to your customers. You are responsible for your product choices, pricing, product claims, taxes, customer service, returns and refunds, and for complying with consumer and import laws in the markets you sell to. We help you choose suppliers and set up the systems, but we are not a party to your sales.

09Revisions and changes

Your proposal sets out how many rounds of revisions are included. Extra revisions, or work outside the agreed scope, are quoted separately before we start them.

10Ownership of the work

Once you have paid in full, you own the final deliverables we create specifically for you, such as your logo files, website design and content.

We keep ownership of our own tools, templates, code libraries and know-how that existed before your project or that we use across projects. You receive a permanent licence to use them as part of your deliverables. Third-party items, such as fonts, themes, plugins and stock media, remain under their own licences.

Unless you ask us in writing not to, we may show the finished work in our portfolio and marketing.

11Support

Support, maintenance and monthly services are provided as described in your plan. Our 24/7 support means you can always reach us; response and fix times depend on the issue and the plan you are on.

12Confidentiality

We keep your business information, access details and unreleased plans confidential and use them only for your project. We ask you to do the same with our pricing, proposals and methods.

13Ending a project

Either side can end a project with written notice, as set out in the proposal. If a project ends early, you pay for the work done up to that point, and refunds follow our Refund & Cancellation Policy. Monthly services can be cancelled with 30 days' notice.

14Limits of our liability

The website is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits, lost data or lost business opportunities. Our total liability for any project is limited to the fees you paid us for that project in the three months before the claim arose. Nothing in these terms limits liability that cannot legally be limited.

15Indemnity

If someone makes a claim against us because of content or materials you supplied, or because of how you run your business or sell your products, you agree to cover our reasonable costs and losses from that claim.

16Events beyond our control

Neither side is responsible for delays or failures caused by events outside reasonable control, such as natural disasters, power or internet outages, platform outages or government action.

17Law and disputes

These terms are governed by the laws of India. If a dispute arises, we will first try to resolve it through good-faith discussion for at least 30 days. If that does not work, the courts of India will have jurisdiction.

18Changes and contact

We may update these terms from time to time. The version on this page applies to new projects from the date it is published. Questions? Email buildbrand@boostweb.co or call +91 80762 43449.

01What cookies are

Cookies are small text files a website stores on your device. They let a site remember things between visits or measure how it is used. Some services also use similar technologies, which this policy covers too.

02The cookies we use

boostweb.co keeps cookies to a minimum. Visitors get analytics cookies only. We use no advertising cookies and no tracking pixels, and nothing that follows you around other websites.

The contact form, the sound setting and the walkthrough do not use cookies. If you log in to our website's admin area, WordPress sets its own login cookies; ordinary visitors never receive them.

03Other services the page loads

To draw the site, your browser downloads fonts from Google Fonts and 3D code from cdnjs (run by Cloudflare). These services receive your IP address so they can send the files, as any web server does. We do not use them to set cookies or track you.

04How to control cookies

• Browser settings: every major browser lets you block or delete cookies. Blocking them will not stop boostweb.co from working.
• Google Analytics opt-out: Google offers a free browser add-on that stops Google Analytics from measuring your visits on any website.
• Private browsing: cookies are deleted when you close a private window.

05More information

Our Privacy Policy explains how we handle personal data in general. If you have questions about cookies, email buildbrand@boostweb.co.

01The short version

• Discovery calls are always free.
• Cancel before work starts and you get your advance back.
• Once work has started, you pay for the work done and we hand it over.
• Monthly services can be stopped with 30 days' notice.
• Money spent with third parties on your behalf cannot be refunded by us.

02Projects (websites, apps, branding, store setup)

• Before work starts: if you cancel in writing before our kickoff call or before any work begins, we refund your advance in full, minus any non-refundable payment gateway charges.
• After work has started: the advance pays for planning, research and design time already committed, so it is not refundable. If you cancel part-way, you pay for work completed up to that point, and we hand over everything finished so far once payment is made.
• Approved milestones: once you approve a milestone or deliverable, payment for it is not refundable.

03Monthly services (social media, marketing, support)

• Cancel at any time with 30 days' written notice before your next billing date.
• The current month is not refunded, because the team, content and campaigns for it are already planned and in progress.
• Any advertising budget you prepaid to us that has not been spent is refunded in full.

04Third-party costs

Payments we make on your behalf to other companies are not refundable by us once made. These include domains, hosting, store and app subscriptions, themes, plugins, stock media, app store fees, ad spend already delivered by the ad platform, and supplier or shipping costs. Any refund for these depends on that company's own policy, and we will help you request it.

05If we fall short

If we do not deliver what we agreed in your proposal, tell us. We will fix it at no extra cost. If we cannot, we will refund the fees for the part we did not deliver.

Because results depend on many things outside our control, not reaching a particular number of sales, followers or rankings is not, on its own, grounds for a refund.

06How to ask for a refund

1. Email buildbrand@boostweb.co with your name, your invoice number and the reason for your request.
2. We will reply within 2 business days.
3. Approved refunds are sent to your original payment method within 7 to 10 business days. Your bank may take a few extra days to show it.

07Shopping at a store we built

If you bought a product from one of our clients' online stores, that store is the seller, and its own refund and return policy applies. Please contact the store directly.

01General information

The content on boostweb.co is for general information about our services. It is not legal, financial, tax or investment advice. Speak to a qualified professional before making decisions that depend on those areas.

02Results and timelines

Figures, timelines and examples on this website, such as launch times, costs or growth, describe what is typical for our projects or what our process aims for. They are not promises. Every business is different, and your results will depend on your product, your market, your budget and how you run your business.

03The solar system

Our planets are a creative way to show our services. Their "facts", such as distances in AU, are part of the story, not astronomy.

04Our work

The Work page shows websites and designs created by our studio, including live client websites and concept designs. Brand names, logos and trademarks shown belong to their owners and are used only to present our work.

05Links to other websites

We link to websites we have built and to other useful resources. We do not control those websites and are not responsible for their content, availability or privacy practices.

06Accuracy

We keep the website accurate and up to date, but we cannot guarantee that everything on it is complete or current at all times. If you spot a mistake, please tell us at buildbrand@boostweb.co. Our full Terms & Conditions also apply.